Frequently Asked Questions

What should I wear to my appointment?

For a massage appointment, it's best to wear comfortable, loose-fitting clothing. Here are a few tips: Before the massage: You may be asked to undress to your comfort level, often down to your underwear. The therapist will use towels or sheets to cover you and ensure your privacy. After the massage: Comfortable clothing like loose pants and a soft top can help you stay relaxed and prevent any unnecessary discomfort. The main goal is for you to feel at ease before, during, and after your massage. Your therapist will guide you through the process and make sure you're comfortable throughout the session.

What products are used?

At Healing Hands, I take pride in using high-quality products to enhance your treatment experience. For facials, I use Neal's Yard Remedies, known for their natural and organic skincare products. These products are gentle and effective, ensuring your skin receives the best care. For massages, I use almond oil, which is nourishing and soothing for the skin. Additionally, during aromatherapy sessions, I blend appropriate 100% essential oils to suit your specific needs and preferences, ensuring a personalized and therapeutic experience.

What time should I arrive for my appointment?

Please ensure you arrive at least 10 minutes before your appointment so that you can fill in your consultation forms, and treatment can start promptly.

Can I eat before my appointment?

Yes, you can eat before your treatment, but it's best to keep your meal light. A heavy meal might make you feel uncomfortable during the session. Opt for something light and easy to digest, such as a salad, yogurt, or fruit. This will help you stay relaxed and fully enjoy the benefits of your treatment.

Cancelation Policy

Running late? No worries, but please note that your treatment time might be shortened or rescheduled to keep things on track for everyone. Cancellation Policy: 48 hours' notice is required for all cancellations. A 50% deposit is taken when you book your appointment, and the remaining balance is due 48 hours before your treatment. Payment can be made by cash or card. If you don't show up or cancel with less notice, the full treatment cost will be charged. Arriving late will reduce your treatment time, but the full fee will still apply. Thank you for your understanding. I aim to accommodate your needs as much as possible.

Massage Therapist Southampton